All products from Midnight Oil ship via common carriers. Some air freight restrictions apply on paints, aerosols & liquids due to their hazardous nature.
98% of all orders are shipped the same day.
Most customers can expect delivery in the contiguous United States in 1-7 business days. Alaska, Hawaii, Guam, Puerto Rico, APO and international orders require more shipment time.
We ship Worldwide daily. Exceptions may apply regarding US Tariffs or trade embargoes. Customs, Duties and Taxes are not the responsibility of Midnight Oil because the charges vary from country to country. We strive to provide the best service. However, we will not mark international shipments as “Gifts” nor provide fraudulent information regarding contents or retail costs.
We ship via UPS Ground, UPS Air Services, Fedex, Fedex Ground, LTL Carrier & USPS (when applicable) daily.
All Air services orders must be placed by 1:00 PM EST to insure prompt shipment. Air orders charges are figured by dimensional weight and can be quite expensive. Please contact us for rate quotes.
Shipping charges are figured from standard “book” rates from the carrier plus a small handling charge to help offset the costs of insurance, packing materials, boxes tape, etc.
Free shipping offers cannot be combined with any other offers. Oversize, overweight or special ordered items are not available for any free shipping promotions.
All orders contain a tracking ID number when the order is processed. The individual order can be tracked via the corresponding carrier website.
Damages must be reported to UPS & FedEx at the time of delivery. Upon reporting damage with the carrier, please contact customer service immediately.
Truck freight LTL orders must be shipped to a responsible party for inspection upon delivery. Inspection MUST be done before the order is signed for. If damages are found at a later date, damage claims will not be the responsibility of Midnight Oil and the customer must file the damage claim with the delivering carrier.
Shortages must be reported to Midnight Oil within 24 hours after delivery. Any shortages after this period will not be shipped nor refunded to the customer.